This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


What’s your return policy?

Return any of our products that are defective--no questions asked--factories will not really allow returns older than 30 days of purchase, so please inspect you boxes.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries, But most of our factories ship either UPS or FEDEX. Large shipments do go through trucking as LTL.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. That is why we call it BIG Customer Service.